Mon Oct 14 2024

Touch screen unresponsive to touch

Help please , the touchscreen doesnt respond to touching  even though i have picture an i can see live the changes when  i click button from the lower panel 


thank you


   RE: Ultrasound Systems Report Post
Mon Oct 14 2024Reply from Sergo852
avatar placemark

hello

how can I help you

You will need to try to calibrate the touch panel

you can write to me at sergioservice852@gmail.com


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Mon Oct 14 2024Reply from Jimmy81
avatar placemark

I have tried to calibrated but still in the calibration process it needs you to select points on the screen which again is unrisponsive


Something that i didnt metion is that sometime yesterday it was working good for a coulle of minutes  but this was just once 


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Mon Oct 14 2024Reply from MarioLM
avatar placemark

Hi, try cleaning the surface of the screen. Also you may want to check that all your connections behind the screen are well inserted ( they sometimes move if your unit is often used for portable exams.


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Mon Oct 14 2024Reply from Sergo852
avatar placemark

I see. Then maybe the dirt has really accumulated around the perimeter of the touchscreen. Then let's move on to a simpler method: take any discount or bank card and stick it in the gap between the touch glass and the plastic of the panel itself. It is important to push the card about 0.4-0.7 mm deep and run along the entire plane of the touch glass.

If you have any questions, write to sergioservice852@gmail.com


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