Fri Jan 10 2025

OPTIONS DISAPPEARING

Hi, I was testing out this unit, recentering/adjusting and in the options there is magnetic brakes. I turned them on to test out the extended arm, didnt work. I tried a few more times, then shut off the device. After turning it back on the options changed, the magnetic brakes option is no longer there. What happened and how can I get it back?

Equipment: ZEISS S7 OPMI SENSERA

RE: Microscope-Surgical Report Post

Emily Vitkovitsky

3 days agoReply from Emily Vitkovitsky

If you are in need of immediate assistance please feel free to reach out directly to our sponsors. They are happy to help.

MERCO Biomedical

Prescott's

Just be sure to tell them you were referred by MedWrench

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Emily Vitkovitsky

a day agoReply from Emily Vitkovitsky

Sel95,

You can also visit Prescott's website and complete a contact form. Their local representative would then make contact, discuss the issue, and schedule an onsite visit if needed.

Here is the link to the website:

www.surgicalmicroscopes.com

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