The orange service required light just started blinking on my TotalCare SpO2RT bed. I've only had this refurbished bed for less than one week, and my mother hasn't even laid on it yet. I know very little about the bed. Any ideas on what is going on with it? If I need to have it professional serviced, whom should I contact? I'm in the central Florida area (Ocala), between Gainesville and Orlando. Thank you.
AnonymousMon Jan 27 2025
Service light required blinking
Mon Jan 27 2025Reply from Emily Vitkovitsky
Hey, I'm sorry to hear you're having equipment issues. Please fill out a REQUEST FORM and we will pass it along to a company to contact you directly. Our vendors can help service your equipment. We are excited to help!
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Mon Jan 27 2025Reply from
Sun Feb 16 2025Reply from Cherokee
Did anyone ever get back to you about the orange light? Ours is flashing and we can’t use the percussion and vibration therapy
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Sun Feb 16 2025Reply from
Fortunately, the orange light stopped blinking on my bed all of a sudden. However, I submitted the request form for a service company to contact me and I have yet to receive an email or phone call from someone. So, I'm still in need of locating a Hill-Rom service vendor in the central Florida area in case the orange light starts blinking again.
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Wed Oct 29 2025Reply from Esperan
I recommend checking the user manual for troubleshooting steps. If the problem persists, you should contact the manufacturer or a local medical equipment service provider in the Ocala area for professional assistance.
slope Very nice
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