Mon Jun 16 2025

Self test failure error

During self test at about 84%, the "self test failure" message is show on display.

Reading infocounter, the last error, one month old is HC204002, but nothing about actual state.

Monitoring serial output, the last message is "JVM Zip Error: C :\jars\dicomToRI.jar.: Fatal error wihile inflating...."

Any advice will be appreciated.

Equipment: AGFA - DRYSTAR 5300


   RE: Medical Printers/Imagers Report Post
Mon Jun 16 2025Reply from Jlinton
Jlinton

Hey, that “JVM Zip Error” with dicomToRI.jar is a pretty clear sign your Java environment or one of the app files is corrupted. The self-test failing at 84% ties into that because the software can’t properly load a critical component. Here’s what I’d suggest:

  • Try reinstalling or repairing the Java Runtime Environment on the DryStar — sometimes it gets corrupted.
  • If you have access, replace or reflash the dicomToRI.jar file (or the whole software package if possible).
  • Check your system disk or storage for any errors that might cause file corruption.
  • If this machine uses a recovery or service disk, consider running a full software reinstall.

 

This isn’t a hardware failure per se, more of a software/data problem causing the system to fail its self-test. Hopefully that points you in the right direction!


James Linton, MiM, PmP, Cmbb, AAMIF
Biomedical Engineering Technology

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