On startup this 1 unit goes into depressurization, 20min. But stops around the 10 min mark. Customer says it sits there all day and they cant use it.
Is that a normal part of the cycle on the 400s? Chamber is empty, I can open the door and it makes no difference.
When the countdown stops, could it be a calibration issue?
What is thia depressurization, is it the sterilizer or the boiler, is it a feature that can be turned off?
