MY BED WONT LAY FLAT
Equipment: hILL-rOM 3200

Hey XAVIER101,
Does the bed move at all? Are you saying the back and head section will not go down? Or the knee bend section isn't going down. Or is the entire bed tilted? Does the section that won't go flat move at all?
Just the head wont go down. I think its in a lock position. I dont know how to unlock it.

so this is a Versacare, correct?
are you seeing an illuminated lock symbol on any of your controls?