Generator 300 Harmonic Scalpel doesn't recognized the new Handpiece,I try to install my Handpiece to other Generator,It works.It's Possible that, the Generator is the problem?Or for calibration?I checked connector cable, all were okay
We had to replace our generators. The new generator is backward compatable with the old handpieces using an adapter. Hope this helps, John
Answered by John R., CE Coordinator at Ivinson Memorial Hospital via LinkedIN
Did you use the last version of the software on your generator?
If not, you need to replace the chip with a new software.