for over 1 week we have had messages appear when we send 3D images to EXCELERA "some problem with DICOM protocol level. Service hasn't found any issues with the machine. My IT department syas it isn't an Excelera issue, its an iE33 problem, Philips says its not an iE33 problem, its a server problem. HELP!!!
My sister hospital is having the exact same issue with another machine at another site reporting to the same server.
Anyone have any ideas? My cart is an "F" cart and I am using software rev. 6.0.0.845
This problem occurs wired or wireless!