Tue Sep 20 2011

Philips Digitrak XT Error Code 601?

I am seeing an Error Code 601 on my Philips Digitrak XT screen. I've called Philips to handle the issue but am unable to get any answers. The only thing the CSR can say is that I should ship the monitor back and purchase a new one; I don't have a service agreement with Philips and so they are telling me to send back the defective monitor (which we paid for) and receive no refund, and then purchase a new monitor. Something smells rotten....

SO I wanted to know if anyone else has ever received this error message, and if so, what it is and how it was resolved.


   RE: Electrocardiograph (EKG / ECG) Report Post
Tue Sep 20 2011Reply from GaryBiomed
GaryBiomed

Thats messed up, I would think they would offer you an exchange unit or repair it for you.

Whats the cost of a new unit?

You should call back and ask to talk to tech support.

1-800-453-6860


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Mon Jan 06 2020Reply from ARUNJARYAL
ARUNJARYAL

This error 602 has resolved . Just open the unit... Short the small battery points. Unit will start working again.

Thanks for the kind replies that helped people like me


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Mon Jan 06 2020Reply from pjshields
avatar placemark

With the error code 602 apparently it has been resloved by opening the unit and doing a manual reset just wondering what type of screw driver will open the units?


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