Doesn't go flat

All of the CareAssist at my hospital work like this.

Thanks for the reply. I have over 400 Care Assist models at my hospital and they all function this way. I have a feeling Hill-Rom spent tons of money to mass produce the function control board,then found this problem and shipped the beds out anyway instead of spending more to correct it. The Hill-Rom techs are good,they have to be aware of this.

Now my only problem is when charge nurses want to know why the bed doesn't go flat,when you select the all flat function,how do you explain it to them.