Vivid S5 Ultrasound machine, 1- service manual requires.2-Moslty problem comes that when we sw on the machine , after self test it gives error " no Probe" then company engineer comes and with the help of USB he enters some software then machine start normal working, but just on next day,again same problem error comes, "no probe" this practice going from last 4 months,help needed if some one have solution of this problem. 3- how i can make copy backup of this machine so that if same problem comes i can re-install the copy , help needed in this regards. thanks for all- 4- when machine error comes that "NO Probe" at that time i checked the details from machine "About" and i saw that all modules their locations, P/N, Revisions, S/N are given but at last Power supply module was having no P/n, No Revision, No S/N..it is just like yyyyyyy, yyyyyyy,,...thanks for all